FAQs

I don't live in Little Rock, can I still get services there?

Maybe. If you have insurance that pays for mental health services, you may be able to get services here. Transportation is sometimes an issue for people who live outside of the Little Rock area. If you do not have any insurance, you need to seek your local community mental health center, which can be found at the following link.

Why can't I get an appointment to get started?

We use just-in-time scheduling, so when you call to become a patient, we ask you to come right in either the same day or the next day. If you can't do that, we do ask you to call back when you will be able to come in. Don't worry, we will be able to see you very quickly! If you can't get in touch with scheduling staff, call and ask for the Admissions Coordinator or the Clinical Director and they will help you.

Do I (or your client) qualify for assistance in paying for mental health services?

Our financial assessment staff will determine if you qualify for assistance, but you will need to bring:
An Arkansas ID
Proof of Income

What is my co pay?

It depends on your insurance and your income. Call 501-686-9300, x 126 for more information.

How do I get my meds refilled?

If you haven't missed any appointments and you are not prescribed a controlled substance, you can call the nurse (501-686-9300, option 4) and the nurse will try to help you. If you have missed an appointment, you might have to wait to see your prescriber. Please check with the nurse.

What if I can't pay for my medications?

We have an in-house pharmacy right here in our clinic. Our pharmacist is an expert in helping people get affordable medications and will help you problem solve ways to get your medication.

Do I (or your client) qualify for housing?

Our housing programs are for persons who are actively homeless (living in a shelter or on the streets) who also experience serious behavioral health problems.

How do I get information about my family members?

We follow federal and state laws very strictly regarding patient confidentiality. Please encourage your family member to sign a release of information for you to be involved in your treatment here at whatever level they are comfortable with. If you have an emergency, please call and state clearly the emergency you are having and we will do the best we can to help you and your family member.

Can I get opiate medications at LRCMHC?

Most definitely not.

Can I get my Xanax at LRCMHC?

Most likely not.

Board Members

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